Bogotá D.C., Colombia
Lunes - Viernes: 8:00 - 17:30
General Questions
info@acolcex.com
Office Address
Carrera 73 48-82 Barrio Normandía, Bogotá D.C., Colombia
Contact Phone
(+57) 601 745 1252 / (+57) 318 707 0551

FAQ
Our mission is to provide the best customer experience.

What measures does ACOLCEX take to avoid delays in customs clearance?

We understand the importance of avoiding delays in the customs clearance process. Our team of customs brokerage experts works diligently to ensure accurate documentation and adherence to all regulations, thus minimizing delays in the release of your shipments.

How can you help me optimize my supply chain and reduce logistics costs?

ACOLCEX offers customized solutions to optimize your supply chain and reduce logistics costs. This includes freight consolidation, efficient inventory management and selection of the most economical transportation routes for your specific needs.

What do you do in case of problems with customs documentation?

If problems arise with customs documentation, our team of experts is ready to intervene and resolve them effectively. We ensure that all documentation is in order and complies with current customs regulations.

How do you maintain the security of my shipments during international transport?

The security of your shipments is a priority for ACOLCEX. We use secure packaging practices and work with trusted carriers. In addition, we offer cargo insurance options to give you additional peace of mind.

What are the advantages of your real-time tracking and monitoring services?

Our real-time tracking and monitoring technology allows you to maintain total control over your customs and logistics operations. You can receive updates on the status of your operations via email or by logging into our operations reporting portal.

Estamos aquí para cumplir con tus necesidades de manera eficiente y confiable. Desarrollamos soluciones logísticas de primer nivel.

  • Lunes - Viernes 8:00 AM - 5:30 PM

Oficina en Bogotá D.C., Colombia

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